(800) 222-9909 | (717) 652-3100

Are there transactions that should be processed?

Yes! It’s important from a learning standpoint to offer perfectly legitimate transactions while they are being tested on fraudulent ones. If your staff were expecting something to be wrong with every transaction that is presented, it would be unrealistic and, ultimately, not as effective a teaching tool.

Next FAQ: In addition to feedback, can we give them extra training?